Turn operational data into actionable intelligence
DeltaIQ is an AI-powered intelligence layer purpose-built for NDIS providers. It connects to the systems you already use and surfaces the financial, clinical, and compliance insights that are invisible today.
DeltaIQ doesn't replace your existing systems. It makes them smarter.
Your operational platform handles rostering, billing, and case notes. DeltaIQ sits on top and turns that data into intelligence you can act on — without changing a single workflow.
Built to integrate with your existing NDIS systems. No migration. No disruption. No retraining.
Your existing systems
A persistent, evolving memory for every participant
Every case note, every incident report, every plan review, every shift record — DeltaIQ processes them all into a longitudinal knowledge base that grows richer with every interaction. This isn't a dashboard that shows you last month's data. It's a living memory that understands each participant's experience.
This memory is the foundation everything else is built on. Evidence for plan renewals is assembled from it daily. Red flags are detected by comparing against it. Quality insights emerge from patterns only visible across months and years of accumulated data.
Plan Renewal Evidence
Structured evidence compiled daily from every interaction, ready when you need it
Red Flag Detection
Anomalies surfaced by comparing against the participant's full history
Quality Insights
Patterns visible only across months of accumulated longitudinal data
Funding Protection
Historical experience analysis that supports the case for continued funding
Participant Timeline
Increased independence in meal preparation
Behavioural change detected — sleep pattern disruption
Goal progress: Daily Living domain — 3 measurable gains
Under-claimed transport supports identified
Community participation milestone achieved
Memory grows with every interaction
Four dimensions of intelligence
Every feature is designed around the challenges providers face daily — protecting margins, building evidence, securing funding, and lifting care quality.
Financial Visibility
Real-time tracking of actual spending versus funded baseline, per participant and per SIL home. Vacancy impact modelling, roster-vs-funding alignment analysis, and automatic identification of billing gaps and under-claimed supports.
- Spending vs funded baseline per participant
- Vacancy cost impact and trend analysis
- Roster alignment with funded hours
- Under-claimed support identification
Plan Efficiency
Case notes are automatically tagged to the eight NDIS Outcomes Framework domains and compiled into structured evidence packs. When a plan renewal is due, the evidence is already assembled — no last-minute scramble across disconnected systems.
- Automatic tagging to NDIS Outcomes Framework
- Daily evidence compilation per participant
- Pre-built renewal evidence packs
- Goal progress tracking across domains
Funding Protection
Intelligent framing of participant needs at renewal — emphasising support dependency, regression risk, and emerging needs. DeltaIQ identifies the evidence that matters and flags gaps before they become funding cuts.
- Dependency and regression evidence framing
- Emerging needs identification and documentation
- Funding gap risk alerts before renewal
- Historical trend analysis across plan periods
Workforce Quality
Case note quality scoring per worker, pattern detection for documentation gaps, and identification of training needs based on actual writing patterns. Red flag detection for safeguarding concerns across your entire workforce.
- Per-worker case note quality scoring
- Documentation pattern analysis
- Targeted training recommendations
- Red flag and safeguarding detection
From connection to intelligence in three steps
No migration. No retraining. DeltaIQ works with the data you already capture.
Connect
DeltaIQ integrates with your existing NDIS systems. No migration, no disruption.
Analyse
Our AI processes case notes, rosters, financials, and incident data. Two-pass analysis extracts structured intelligence from unstructured operational data.
Act
Dashboards, alerts, and evidence packs surface what matters. Financial leakage, care quality gaps, renewal risks, and workforce issues — all visible before they become problems.
Two-pass AI analysis extracts intelligence from every note
DeltaIQ doesn't just read case notes — it analyses them in two passes. The first pass extracts structured data: quality scores, domain tags, red flags, and sentiment. The second pass compares against the participant's longitudinal memory to detect trends, anomalies, and emerging patterns.
Every note is graded for evidence quality. Baseline calibration accounts for participant variability, so insights are meaningful — not just statistical noise.
Evidence Grading Scale
Quality & Compliance
Structural completeness, specificity of language, adherence to active support principles, and documentation standards.
Goal Contribution
Mapping to NDIS Outcomes Framework domains, evidence of goal-directed activity, and measurable progress indicators.
Red Flag Detection
Safeguarding concerns, restrictive practice indicators, unexplained behavioural changes, and compliance risks.
Clinical Sentiment
Participant wellbeing trends, engagement patterns, regression indicators, and emerging needs signals.
Baseline Calibration
DeltaIQ establishes a baseline for each participant during onboarding, accounting for individual variability in support needs, communication styles, and documentation patterns. All insights are measured against this baseline, not arbitrary thresholds.
Common questions
How does DeltaIQ integrate with our existing systems?
DeltaIQ integrates with your existing NDIS operational systems. We connect to your data through secure APIs, so there's no disruption to your current workflows. DeltaIQ sits on top of your existing tools and makes them smarter.
How long does onboarding take?
Most providers are up and running within 2–4 weeks. Onboarding includes data connection, initial analysis calibration, and training for your team. We work closely with you throughout the process to ensure the platform is tuned to your specific needs.
Is our data secure and isolated from other providers?
Absolutely. DeltaIQ uses a multi-tenant architecture with complete data isolation between providers. Your data is encrypted at rest and in transit, hosted in Australian data centres (AWS Sydney), and never shared with or accessible by other providers.
What happens to our data if we cancel?
Your data remains yours. If you choose to cancel, we provide a full data export and then securely delete all your data from our systems within 30 days, in accordance with Australian privacy requirements.
Do you offer a pilot program?
Yes. We offer a pilot program so you can see DeltaIQ working with your real data before committing. The pilot typically runs for 8–12 weeks and includes a subset of your SIL homes. Contact us to discuss a pilot tailored to your organisation.
July 2026: Mandatory SIL provider registration changes everything
The new NDIS Quality and Safeguards framework introduces mandatory registration for all SIL providers from July 2026. This means audit-ready governance, documented evidence of outcomes, and demonstrable quality systems — or you lose your registration.
Most providers are not ready. The evidence required is buried across disconnected systems, case notes lack the specificity auditors require, and there's no systematic way to demonstrate the quality of care being delivered.
"Mandatory SIL registration means you need audit-ready governance and documented evidence. DeltaIQ gives you both."
Audit-Ready Evidence
Every case note graded, tagged, and compiled into structured evidence that meets audit requirements.
Quality Documentation
Systematic quality scoring across your entire workforce, with evidence of continuous improvement.
Compliance Monitoring
Real-time detection of documentation gaps, restrictive practice indicators, and safeguarding concerns.
Outcome Tracking
Measurable outcomes linked to NDIS domains, demonstrating the impact of supports delivered.
See DeltaIQ in action
Request a personalised demo and see how DeltaIQ turns your operational data into financial visibility, automated evidence, and care quality insights.