The person behind DeltaIQ

Jason Collins, Founder. 25+ years of technology leadership across health, banking, disability, and consulting — with a singular focus on solving real operational problems in complex sectors.

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Jason Collins

Founder, DeltaIQ

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The Short Version

I solve operational problems with technology

I started as a software engineer in 1995, studied mathematics, and fell into the gap between technology and operations. That gap became my career.

Over 25 years I've worked across health insurance, investment banking in London, large-scale consulting, and disability services. Every role had a common thread: complex, regulated sectors where the technology wasn't keeping up with the operational reality.

As CIO for one of Australia's largest disability providers — supporting more than 1,250 SIL participants with thousands of staff — I saw first-hand how much operational intelligence was being lost between systems.

I then led the team at a leading NDIS software provider, building the platform that providers used every day. I understood what the platform could do, and more importantly, what it couldn't. The data was there, but nobody was turning it into intelligence.

DeltaIQ exists because I've sat on both sides. I've been the provider struggling with margins and plan renewals. I've been the platform builder. The intelligence layer between them is what's been missing.

Why DeltaIQ

The disability sector doesn't need more software. It needs intelligence.

NDIS providers already have operational platforms. These systems are essential. They handle rostering, case notes, billing, and compliance. But they're built to capture data, not to analyse it.

The result is a gap. Providers can tell you what happened, but not what it means. They can bill correctly, but they can't tell you where margin is leaking. They can write case notes, but they can't automatically compile evidence for a plan renewal. They can submit a Roster of Care, but they can't model whether the funded hours actually match their staffing reality.

That gap is expensive. Around half of NDIS providers reported losses in 2023-24. SIL margins average 4.5%. At those margins, even small inefficiencies compound fast.

DeltaIQ doesn't replace your operational platform. It sits alongside it and turns the data you already capture into financial clarity, automated evidence, and care quality insights. It's the intelligence layer that providers need.

Alongside the platform, I provide hands-on technology advisory and consulting to mid-size organisations. The two reinforce each other — advisory work keeps me close to real operational challenges, and the platform gives clients tools that go beyond a strategy deck.

"I've been the provider, built the platform, and now I'm solving the gap between the two."

Jason Collins — Founder, DeltaIQ

Let's talk

Whether you're exploring the platform, need technology advisory, or just want to have a conversation about NDIS provider challenges — I'd like to hear from you.

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